How FaresGoFinder Uses Data

Privacy Policy

This Privacy Policy describes how FaresGoFinder collects and uses information when you visit faresgofinder.com, search for fares, request travel support, speak with our team, or use our booking assistance services.

We use customer information for practical travel support, security, communication, transaction handling, and business record purposes. We do not ask for more information than is reasonably needed for those purposes.

Information We Collect

• Name, email address, phone number, and preferred contact method.
• Trip details such as cities, dates, passengers, cabin preference, and route needs.
• Passenger details required to support a booking request.
• Billing and verification details handled through payment providers.
• Messages, call notes, support cases, and service communications.
• Device, browser, IP address, cookie, analytics, and site usage data.

How Information Is Used

We may use personal information to:

• Respond to fare search, booking, change, cancellation, or refund questions.
• Share itinerary, confirmation, and service updates.
• Verify identity, payment status, booking details, and fraud signals.
• Coordinate with airlines, suppliers, processors, and support tools.
• Improve website performance, content, security, and usability.
• Meet legal, tax, accounting, dispute, security, and compliance obligations.

Sharing With Providers

To support a customer request, we may share necessary information with airlines, booking systems, suppliers, payment processors, fraud-prevention vendors, customer support tools, email providers, analytics services, and other operational partners.

We do not sell personal information as a standalone product. We share information when needed to provide services, complete a requested transaction, protect customers and our business, or comply with legal obligations.

Payment Information

Payment transactions may be handled by third-party payment processors. We may receive payment status, billing verification, and transaction details, but payment providers may process card data according to their own security and privacy practices.

Cookies, Analytics, And Measurement

We may use cookies, pixels, tags, and analytics tools to understand website usage, maintain security, measure performance, improve content, and evaluate advertising. Browser settings can be used to manage cookies, although some features may not work as expected if cookies are blocked.

Data Retention

We retain personal information only as long as reasonably necessary for booking support, customer service, legal compliance, dispute resolution, accounting, fraud prevention, and business records. The retention period may vary based on the type of information and the purpose for which it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, system, or transmission method can be guaranteed to be completely secure, so customers should avoid sending unnecessary sensitive information.

Your Choices And Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, or a copy of personal information. You may also opt out of marketing communications by using the unsubscribe link in an email or contacting us directly.

Children's Privacy

Our services are intended for adults and travel planners. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and remove it where appropriate.